Feedback on "Reorganize THIS!"

Print the article

This entry was posted on 3/12/2008 4:45 PM and is filed under Management Practices, Organizational Communication, Organizational Culture.

About a year ago, we posted the original version of a column called "Reorganize THIS!"  One in a series on the differences between tactics and strategy, "Reorganize THIS!" seemed to have more impact than the others.  Now our sixth-most-popular download, the column was the subject of a Cranky Middle Manager Show podcast, as well as plentiful feedback from many of you.

Now, other sites have weighed in.  In January, Ellen Centor, of Blogher.com, posted "Corporate Re-Org: The Business Equivalent of Musical Chairs."  She writes "While management often views re-orgs as ways to signal to investors they are nimble and willing to embrace change, employees who actually live through [them] have a somewhat different take on the[ir] benefits." 

Ms. Centor, referring to our column as "a wonder post on the culture of re-orging," quotes extensively from "Reorganize THIS!" and cites it as an influence on another blog, SurvivingTheWorkday.com.  I was really pleased to see that, as the site is dedicated to "News, notes, and tips about spirituality and religion in the workplace."

"How Not to Do a Re-Org" had a few great suggestions, including the following.

If you were by some stupid brain malfunction to decide to do a re-org, do not:
    • Separate a well-functioning group into two groups, each taking on parts of a task that used to belong in the one group as a whole.  This inevitably creates an artificial dichotomy wherein one group is perceived as more favored than the other.  It also means that the employees will automatically apportion blame to whichever group “dropped the ball” because they have no idea what their new job entails. . . .

    • Decide not to tell the workers anything because they “don’t need to know, and it might change [anyway].”  More information, even if it is changing, is better than none.  People really, really hate feeling like no one is telling them anything. . . .

    • Decide to re-org the re-org.  One change at a time, people.
Ms. Centor also referenced the work of Carol Kinsey Goman, a consultant who, like Strategic Planning Associates, helps organizations deal with change.  As she notes, Goman's "holiday [message] about surviving a re-org made its way to Daryl Kulak, The Holistic Economy.  He received permission to post" it on his site, including the following excerpt:

During one of AT&T's many transformations, I interviewed the woman in charge of Employee Health Services to find out what she'd observed about the most resilient people in the organization. I asked her if she noticed anything that these employees had in common that helped them deal so successfully with change: Did they work in a particular geographic region? Had they reached a certain level of the hierarchy? Did they perform similar functions? Were they male? Female? Younger? Older?

The manager told me that none of those factors made a difference. She said, "People who thrive on organizational change have two things in common: They take good care of themselves and they have outside interests."

As I continued talking with professionals in thirty organizations (and seven industries), the same theme kept repeating in my interviews. People who were the most adept at dealing with organizational change, not only had a career — they had a life.

That's a great perspective on change-management.

But the most interesting news was that re-orgs had become "so prevalent in our business culture" that ZDNet.com now has a post called "The Microsoft Reorg Week in Review."  Written by tech sharpshooter Mary Jo Foley, here are a few gems to show just how pervasive reorg-think has become.

It’s time, yet again, to update the ever-changing Microsoft org chart . . . another piece to add to the seemingly never-ending stream of Microsoft reorg news . . .

So what’s one to make of all [the] churn? Brain drain? Panic over Gates’ impending role change? Or just “if it’s January, it must be time for yet another Microsoft reorg”? Word is there are still some more reorg shoes to drop in the next week or so, so stay tuned.

I understand there's a lot more on reorgs to come, so will keep you posted as things develop.  In the meantime, for more on the subject, scroll down and click the "Management Practices" link in the Category Archives on the right.

 
Trackbacks
Trackback specific URL for this entry
  • Trackbacks are closed for this post.
Comments

    Leave a comment

    Submitted comments are subject to moderation before being displayed.

     Name (required)

     Email (will not be published) (required)

    Your comment is 0 characters limited to 3000 characters.