|
Feedback on "Reorganize THIS!"
This entry was posted on 3/12/2008 4:45 PM and is filed under Management Practices, Organizational Communication, Organizational Culture.
About a year ago, we posted the original version of a column called "Reorganize THIS!" One in a series on the differences between tactics and strategy, "Reorganize THIS!" seemed to have more impact than the others. Now our sixth-most-popular download, the column was the subject of a Cranky Middle Manager Show podcast, as well as plentiful feedback from many of you.
Now, other sites have weighed in. In January, Ellen Centor, of Blogher.com, posted "Corporate Re-Org: The Business Equivalent of Musical Chairs." She writes "While management often views re-orgs as ways to signal to investors
they are nimble and willing to embrace change, employees who actually
live through [them] have a somewhat different take on the[ir] benefits."
Ms. Centor, referring to our column as "a wonder post on the culture of re-orging," quotes extensively from "Reorganize THIS!" and cites it as an influence on another blog, SurvivingTheWorkday.com. I was really pleased to see that, as the site is dedicated to "News, notes, and tips about spirituality and religion in the workplace."
"How Not to Do a Re-Org" had a few great suggestions, including the following.
If you were by some stupid brain malfunction to decide to do a re-org, do not:
- Separate a well-functioning group into two groups, each taking on
parts of a task that used to belong in the one group as a whole. This
inevitably creates an artificial dichotomy wherein one group is
perceived as more favored than the other. It also means that the
employees will automatically apportion blame to whichever group
“dropped the ball” because they have no idea what their new job entails. . . .
- Decide not to tell the workers anything because they
“don’t need to know, and it might change [anyway].” More information, even if it
is changing, is better than none. People really, really hate feeling
like no one is telling them anything. . . .
- Decide to re-org the re-org. One change at a time, people.
Ms. Centor also referenced the work of Carol Kinsey Goman, a consultant who, like Strategic Planning Associates, helps organizations deal with change. As she notes, Goman's "holiday [message] about
surviving a re-org made its way to Daryl Kulak, The Holistic Economy. He received permission to post" it on his site, including the following excerpt:
During one of AT&T's many transformations, I interviewed the woman
in charge of Employee Health Services to find out what she'd observed
about the most resilient people in the organization. I asked her if she
noticed anything that these employees had in common that helped them
deal so successfully with change: Did they work in a particular
geographic region? Had they reached a certain level of the hierarchy?
Did they perform similar functions? Were they male? Female? Younger?
Older?
The manager told me that none of those factors made a difference.
She said, "People who thrive on organizational change have two things
in common: They take good care of themselves and they have outside
interests."
As I continued talking with professionals in thirty organizations
(and seven industries), the same theme kept repeating in my interviews.
People who were the most adept at dealing with organizational change,
not only had a career — they had a life.
That's a great perspective on change-management. But the most interesting news was that re-orgs had become "so prevalent in our business culture" that ZDNet.com now has a post called "The Microsoft Reorg Week in Review." Written by tech sharpshooter Mary Jo Foley, here are a few gems to show just how pervasive reorg-think has become.
It’s time, yet again, to update the ever-changing Microsoft org chart . . . another piece to add to the seemingly never-ending stream of Microsoft reorg news . . .
So what’s one to make of all [the] churn? Brain drain? Panic over Gates’
impending role change? Or just “if it’s January, it must be time for yet
another Microsoft reorg”? Word is there are still some more reorg shoes
to drop in the next week or so, so stay tuned. I understand there's a lot more on reorgs to come, so will keep you posted as things develop. In the meantime, for more on the subject, scroll down and click the "Management Practices" link in the Category Archives on the right.
|
|
|
|
|
|
|
|
|
|
|
|